DEFECT NOTICE? DON'T WAIT.
Level 2 Defect Rectification Newcastle
Received a defect notice from Ausgrid? We respond fast, carry out the rectification properly, and manage the paperwork to get your property signed off. Fully licensed Level 2 ASP, coordinating with the network so you don't have to.
- AUP number
- ASP 6580
- Response
- 24/7
- Licence
- 468369C
- Coverage
- Newcastle + Hunter + Coast
Ignoring a defect notice can end in disconnection. Call 0474 915 389 the day you receive it.
Defect notice? Don't wait.
Failure to rectify a defect within the required timeframe can result in your power supply being disconnected. Call us as soon as you receive one and we'll move quickly - fast response, Ausgrid coordinated, fully licensed.
What is a Level 2 electrical defect?
A fault, safety issue or noncompliance identified on the infrastructure connecting your property to the network: service mains, overhead or underground connections, private power poles, metering equipment or the connection point itself. Defects typically surface through Ausgrid inspections, property inspections, or visual identification by other trades.
Areas we service
- Newcastle
- Lake Macquarie
- Hunter Valley
- Central Coast
- Port Stephens
- Nelson Bay
- Shoal Bay
- Anna Bay
- Salamander Bay
- Corlette
- Fingal Bay
- Raymond Terrace
And beyond - if we can reach you safely and reasonably, we'll assist.
Common defects we rectify
- +Damaged, low-hanging or non-compliant service lines
- +Deteriorated or unsafe points of attachment and service brackets
- +Defective consumer mains or earthing systems
- +Non-compliant metering installations
- +Leaning, damaged or rotten private poles
- +Unsafe or unauthorised connections
Do it once, do it right
Every job gets the same crew standard: turn up when we say, leave it tidy, and hold the connection for decades.
Our rectification process
- +Read the notice with you and quote the fix - fast
- +Carry out the rectification to Australian Standards
- +Lodge compliance paperwork with Ausgrid
- +Get your property signed off before the deadline
Common questions
How fast can you attend a defect notice?
We prioritise defect notices because deadlines matter. Call early and we'll schedule the fastest safe attendance - usually within days, immediately for disconnection risks.
Do you handle the Ausgrid paperwork?
Yes. As a Level 2 ASP we lodge the required documentation with the network so your sign-off happens without you chasing anyone.
What happens if I ignore a defect notice?
The network can disconnect your supply once the deadline passes. Rectifying early is almost always cheaper than losing power and reapplying for connection.